Terms and conditions

Please understand you are purchasing a used slot machine. Here at Slot Machines Unlimited we refurbish every machine to order. These machines are up to 25+ years old and probably will have imperfections including but not limited to: scratches, chips, wear on button panel, nicks and dents in the exterior cabinet. We strive to clean each machine and only sell machines we would want to put in our home. All photos on our website are stock photos. Machines may vary in cabinet style, color or glass. We will send you a video of the machine after refurbishment before it ships from our warehouse. We do require approval of the video before we ship the machine.

We refurbish each machine to order. Please verify the setup details (credit input method, payout method, payout %, bet denominations) on your invoice. Any changes to the initial setup request will cost an additional $150. Reprogramming the machine on your own will void our warranty.

Shipping is curbside delivery only. The driver may take it to your garage door but they do not take the pallet inside. When you receive the machine, please make sure to check the machine for damage before signing the Bill of Lading. Minor damage like a candle being broken can be fixed.

You should receive instructions on how to do the initial setup of your machine. If your machine has technical issues, we will work with you to make sure it is in working order. Please contact our tech support contact regarding this. Our technicians will be able to walk with you over the phone, text, or Face-time to help you troubleshoot the issue. We do not have on-site technicians, you will be responsible for doing the work on the machine with our technician’s guidance. Our technicians work during normal business hours. We are in Eastern Standard Time. Please make sure your calls are within reasonable hours. Tech support outside of warranty period is available for $75 per hour plus cost of parts.

If you purchase a machine that requires an eKey for tech support (IGT Family 14 machines like G20, G23, Universal, etc), a $300 credit card hold will be required while the eKey is on loan to you. Upon the return of the eKey, the $300 hold will be removed from your card.

Please use a surge protector with the slot machine at all times. The machines have CPU boards that are highly sensitive to electrical surges. We highly recommend you leave the machine(s) turned on and plugged in at all times. Slot machines are designed to be on 24/7 in casinos.

Slot Machines Unlimited sells slot machines for home entertainment only. We highly encourage having freeplay set up for credit input on the machine(s). Coin handling can be sold to select states only. We do not condone any illegal activity with the gaming devices.

Slot Machines Unlimited reserves the right to cancel an order at our discretion.

Terms and Conditions For Purchasing Used Parts

This Buyer’s Agreement outlines the terms and conditions for the purchase of used slot machine parts from Slot Machines Unlimited Inc. By making a purchase, you agree to the following:

1. Condition of Parts All parts are tested for functionality unless explicitly specified as “untested” in the product description.

2. Parts are sold “as-is,” and Slot Machines Unlimited Inc makes no additional guarantees or warranties beyond the provided condition statement.

3. Technical Support Slot Machines Unlimited Inc does not provide troubleshooting assistance or support for installation of purchased parts. It is the buyer’s sole responsibility to ensure compatibility and perform any required setup or repairs. If you are outside of your machine warranty period, tech support is available at $75 per hour.

4. Returns

○ Returns are accepted within 30 days of the purchase date.

○ The buyer is responsible for both the cost of return shipping and a 25% restocking fee.

○ All returned parts must be in the same condition as received, and include all original components and packaging.

○ Refunds will be issued after the returned items have been inspected and verified by Slot Machines Unlimited Inc

5. Shipping and Risk of Loss

○ Shipping costs are non-refundable and borne by the buyer.

○ Risk of loss or damage during shipping is the buyer’s responsibility once the items leave our premises.

By completing your purchase, you acknowledge that you have read, understood, and agree to the terms and conditions of this Buyer’s Agreement